BCS Foundation Certificate in Business Change

Bringing and handling organisational change

ABOUT THE PROGRAM

Change is what occurs throughout the world and organisations are not left untouched by change. Organisational Change is different from the change in our daily lives. It effects the organisation and its members as a whole. Organisational Change is something which has to be handled very carefully. Sometimes, change may even effect the business or organisation in a way unwanted by the organisation i.e. adversely. This happens when professionals are either ready for change or cannot handle it properly.The BCS Foundation Certificate in Business Change course at MSP Training makes the delegates fully aware of the concepts of Business Change such that they are able to manage change in real-time situations.

  • Manage Change using latest tools and techniques

  • Understand What is Organisational Change along with its Principals

  • Learn about the different kinds of Business Change

  • Acquire, Deploy and Ensure successful change solutions in your organisation.

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

Includes

Exam Prepration Tips

It helps in preparation for the exam so that they can score well.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

PREREQUISITES

BCS Foundation Certificate in Business Change course does not have prerequisites.

TARGET AUDIENCE

The BCS Foundation Certificate in Business Change is an entry-level course for those who wish to know about the process and techniques used in bringing about business change. The course would be ideal for Project and System Managers.

WHAT WILL YOU LEARN?

During the course the delegates will learn about the following concepts:

  • Business and IS strategy
  • Business improvement definition
  • Business change design and implementation
  • Benefits management and realisation

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PROGRAM OVERVIEW

This course that deals with Organisational Change discuss the concepts involved therein in complete detail.It goes on to describe the prototypes and methodologies used to handle situations when a change occurs. It aims at using IT solutions to handle business change. These days any organisation that is not taking the help of Information Technology is certain to lag behind others. Yielding profits without the use of IT these days is something farfetched. The BCS Foundation Certificate in Business Change aims at those professionals who have a knack for bringing about business change in their organisation and understand that without change progress is not possible.

It is one of the courses of the knowledgebase module that can be taken to complete the International Diploma in Business Analysis Certification.


PROGRAM CONTENT

  • Business Change Principles
    • The distinction between IT projects, business change projects and the IT projects enabled with business change
    • How does IT drive and enable change?
    • The level of change in an organisation
    • The peculiarity between improving business operations and improving business information
    • IT as a core skill and the consequences for the outsourcing corporate model
    • The business change lifecycle
    • Business change life cycle - Its Stages
    • The identification, analysis and management of stakeholders
    • The business, project and external stakeholders
    • Stakeholders - roles and responsibilities
      • Sponsor/Senior Responsible Officer
      • Business Analyst Programme Manager
      • Project Manager
      • Business Change Manager
      • Business Actor
      • Developer
    • Aligning Business and IT
      • Supporting the organisation with the External Environment, the Idea, Task, Aims, Approach and Tactics, and the Enterprise Architecture
      • Business Environments for Organisations - External and Internal
        • Why understand external environment influences?
        • The internal organisational capability and the importance of analysing it
        • The importance of understanding culture
      • Corporate Cultures
      • National Cultures
      • The Culture Effects
      • Corporate and IT governance - Their significance to benefits management and risk management
      • Enterprise Architecture and its Elements
    • Definition of Business Improvement
      • Investigating the business situation: rationale and techniques
      • Holistic approach and systems thinking
      • Gap analysis: purpose and approach
      • Business requirements elicitation and analysis
      • The contents of the business case
        • Options
        • Costs
        • Benefits
        • Risks
        • Impacts
        • Decisions
      • Stakeholder responsibilities and the business case
      • The business case lifecycle
      • Programme definition
        • The change programme
        • The relationship between programmes and projects
        • The role of the programme office
  • Business Change Design
    • Aspects of organisational change
      • The organisation structure: boundaries and relationships
      • Organisation performance measurement
    • Aspects of people change
      • Defining roles and jobs
      • Defining required skills and competencies
      • Managing performance of individuals
      • Communications planning
    • Aspects of process change
      • The difference between functional and process views
      • Business process elements
      • ‘As is’ and ‘To be’ business processes
      • Modelling tasks
      • Improving business processes
    • Analysing and Modelling Information
      • Protyping Information management
      • Various kinds of information and their degrees
      • Prototyping Information and the representation of business rules
    • Aspects of information technology
      • Systems development lifecycles: bespoke and off the shelf software solutions
      • Architecture and service management concerns
    • Business Change Implementation
      • Planning the acquisition, deployment and acceptance
      • Finding the way out
        • Pros and cons of customized deployment
        • Advantages and Disadvantages of off the shelf software solutions
        • Business acceptance testing
      • Deploying the solution
        • Roles required to deploy business change
        • Approaches to deploying business change
        • The change process – unfreeze, transition, refreeze
      • Safeguarding appraisal recognition
        • Emotional influence of alterations
        • The cycle of learning
        • Recognising the forces that help and thwart change
      • Reviewing the change
        • Purpose of post-implementation review
        • The distinction between PIR and benefits review
      • Benefits Management and Realisation
        • Benefits management in the business change lifecycle
        • Organising profits
        • Investment appraisal Techniques
        • Benefits and the Balanced Business Scorecard, CSFs and KPIs
        • Roles and responsibilities in benefits management
        • The purpose, conduct and outcomes of a benefits review
        • Benefits realisation: significance and challenges

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ABOUT Kingston upon Hull

Kingston upon Hull is referred as a port city in the East Yorkshire, England with a population of around 260,200 according to mid-2016 est. It is commonly known as Hull, lies upon the northern bank where river Hull meets the Humber estuary. It is the unitary authority in the east Yorkshire located 154 miles north of London and 25 miles inland from the North Sea. The early settlement of the town can be found back to the 12th century. The port of the town was first used by the monks of the Meaux Abbey for exporting the wool. They selected their ideal place for building the quay at the concurrence of the rivers Hull and Humber. Since there is no clear evidence regarding the exact year of the foundation of the town, but it was first referred in 1193. During the 12th century, the town remained as a market town, trading hub and industrial metropolis.

The town is also known for having municipally owned telephone system since 1902. The Member of Parliament of the town contributed towards the abolition of the slave trade in the country. The town also served the theatre of battle in English civil wars took place between the Royalists and Parliamentarians. The town was severally affected by the Second World War and experienced the phase of post-industrial decline, brought socio-economic problems, unemployment and social deprivation. The town has undergone new housing, commercial and administration projects post the Great recession period in the early 21st century.

History

The early history of the town traced its roots back to the Neolithic period. The access to the flourishing hinterland and navigable rivers attracted the people of the surrounding areas for settlement. The name of the town is suggested to be originated from dwelling place or Vik meaning inlet. The River Hull was the ideal channel for exporting the wool from Meaux Abbey. The royal charter was granted to the town in 1293 by King Edward I and renamed the settlement as Kingston upon Hull. The port was developed into the leading port of the England and also served as a base during the First War of Scottish Independence. The wealth of the city grew with the import of timber and wine along with the export of wool and woollen cloth.

During the middle ages, the trading links of the town were extended all over the world and became the centre of the coastal trading network and booming inland. The town flourished during the 16th and early 17th century and major developmental projects came into existence. The town became strategically important due to the presence of large arms and ammunition firms in the English Civil War. Whaling (Hunting of whales) played a significant role in the growth of the economy until the mid-19th century. The city status was granted to the town in 1897. With the decline of the hunting industry, the focus shifted to the deep sea trawling till the Cod Wars between the United Kingdom and Iceland.

Economy

The economy of the town was based on the seafaring and trading. Earlier, trade was initiated in the merchant’s houses such as Blaydes House and centred on the Hull River, later on, shifted to the Humber docks. In 1970, the fishing industry faced the recession, and the city remained only the busiest port managing 13 million tons of cargo per year. The city is home to the several chemical and healthcare industries including Smith and Nephew and Reckitt Benckiser. After the recession in fishing and heavy industries, the wealth of the town is primarily based on travel and tourism, education, entertainment and retail sector.

Landmarks

The famous places to visit in the city are Streetlife Museum of Transport, The Humber Bridge, Hull Marina, East Park, Ferens Art Gallery, Wilberforce House Museum, Hull Maritime Museum, Hull and East Riding Museum, Hull History Centre and much more exciting places.

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